The time that it takes for you to receive your order will depend on where you live. The price that we charge for post and packing has been kept to a minimum.
- £4.00 per order
- 3 – 5 working days
If you require a next day delivery in the UK you will need to contact our customer service department on 01273 726309 and they will advise you of the additional cost involved.
- £10.00 per order
- 5 – 10 working days
Rest of the World
- 10 – 15 working days
For countries outside of the EU please note an additional customs payment may be required on receipt.
Returns & Refunds
We are confident that you will love the items that you purchase from us. However, if you wish to return any products or request a refund or exchange then our Returns Policy is outlined below:
- All items can be refunded or exchanged within 14 days of you receiving your goods provided that the items are returned in their original condition
- All items must be returned with a valid invoice and a completed Returns Form
- Proof of postage must be obtained when the item is sent back. We do not refund on a purchase which has been lost returning it to us
- Returned items must be sent to Jaba Yard, 10 George Street, Hove, BN3 3YA
- We will let you know as soon as we receive the items back and we will endeavour to process your request for either an exchange or a refund as quickly as possible
- If returning items to one of our shops in person then you will be able to exchange your items or receive a credit note for the value of your purchase. However if you want a refund this cannot be processed in our shops. The refund will have to be processed by our on-line team. To ensure that there are no delays please also ensure that the "returns" form has been completed
- Refunds can only be made to the original payment method used when making the original purchase.
- The refund will be credited back onto your card within 14 days from when we receive the returned goods. Please note that, depending on your bank, the refund may take a day or two to show up on your statement.